Register your trailer. Tow with confidence.
Register your BUILT trailer in minutes through our owner portal, then keep your VIN, purchase details, and coverage in one place.
Three steps, online
Warranty registration is handled through the BUILT owner portal. Register within 30 days of purchase to maintain eligibility.
1. Create or sign in
Head to owner.builttrailers.app and create your owner account, or sign in if you already have one.
2. Enter your VIN
Add your trailer's VIN, model, and purchase information so coverage is tied to your specific trailer.
3. You're covered
Submit and you're registered. View coverage and file claims from your portal anytime.
BUILT Trailers Limited Warranty
Built Manufacturing LLC dba Built Trailers (“Manufacturer”) warrants to the original consumer purchaser that its product will be free from defects in material and workmanship for the periods specified below, provided that the trailer is used under normal conditions and maintained according to factory standards.
1. Warranty Coverage
- Structural Warranty (1 Year): Covers the main frame, neck/tongue, and cross-members against structural failure.
- Third-Party Components: Items not manufactured by Built Manufacturing LLC dba Built Trailers (including axles, tires, jacks, couplers, and lights) are covered solely by the warranties of their respective manufacturers.
2. Owner's Responsibilities
To maintain warranty eligibility, the owner must:
- Register the Warranty: Submit the warranty registration within 30 days of purchase.
- Perform Routine Maintenance: Ensure regular lubrication of hinges, inspection of torque on lug nuts, and upkeep of braking systems.
- Provide Notice: Notify BUILT Trailers or an authorized dealer of any defect within 10 days of discovery.
3. Exclusions and Limitations
This warranty does not cover:
- Damage caused by overloading the trailer beyond its GVWR (Gross Vehicle Weight Rating).
- Paint and Finish: Deterioration due to stone chips, road salt, pressure washing, or environmental exposure.
- Normal wear-and-tear items (tires, brakes, floorboards, bunks).
- Modifications or repairs performed by unauthorized service centers.
- Damage resulting from accidents, misuse, or “off-road” use not intended for the specific trailer model.
4. Remedy and Claims
In the event of a valid warranty claim, Built Manufacturing LLC dba Built Trailers reserves the right to:
- Repair the defective part at an authorized service center.
- Replace the defective component.
- Refund the prorated value of the trailer if repair is not feasible.
Note: Built Manufacturing LLC dba Built Trailers is not responsible for any lost profits, towing fees, storage fees, or incidental expenses incurred due to a warranty claim.
How to File a Claim
To initiate a claim, please contact your original selling dealer or reach out to BUILT Trailers with your VIN (Vehicle Identification Number) and photographic evidence of the defect. Dealers can submit and track claims directly through dealership.builttrailers.app.
Questions about your coverage?
Our team is here to help with registration, claims, and warranty details.